Steve Arnold

I'm Steve, an Experience Design Leader driven by real human needs & values.

Over 20 years of B2B and B2C design experience across in-house, consulting and agency spaces.

I love what I do.

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Design Leadership

What I can bring to your Design team:
+ Servant leadership to enable and empower success
+ Best practice in Design Thinking and collaboration
+ Deep understanding of craft of UX and UI Design
+ Coaching, mentoring and career guidance
+ A safe and supportive environment to stretch and grow
+ Ensure design outcomes align with business goals
+ Curiosity and a learning mindet

Business Leadership

What I can bring to your Business:
+ Build, develop and manage a high-performing design team
+ Foster a design culture of innovation and experimentation
+ Oversee the execution of the company's design strategy
+ Collaborate with executive leadership on strategic initiatives
+ Innovate and organise for sustainable business growth
+ A focus on outcomes over output
+ Resiliance and positivity 

My Why

My passion lies in solving real-world problems through thoughtful, human-centered design. I design to bring clarity to complexity, ensuring that technology serves people, not the other way around. I believe that great design can empower users, improve workflows, and create meaningful impact.

My What

I build and lead design teams, create scalable design systems, and drive user-centered strategies for SaaS and enterprise software. Together, we design intuitive, efficient, and impactful digital experiences that enhance workflows, reduce friction, and align with both user needs and business goals. My goal is to turn complex challenges into intuitive solutions that boost engagement and drive profitable business outcomes.

My How

I take a collaborative, research-driven approach, ensuring that design is embedded in development and aligned with product strategy. I mentor teams, advocate for UX at all levels, and foster a culture of innovation, inclusivity, and continuous improvement to create products that truly make a difference. 

Leadership & Strategy Skills   

+ UX Vision & Strategy
+ Design Leadership
+ Cross-Functional Collaboration
+ Multi-dimensional Stakeholder Management & Influence
+ Design Maturity & Organisational Growth
+ Market Trends, Competitive Analysis, Emerging Technologies
+ Product-market Fit and Commerial Scalability

User-Centered Design Skills 

+ User Research, Measurement & Insights (Qual + Quant) 
+ Information Architecture & Interaction Design
+ Design Systems & Standards
+ Prototyping & Usability Testing
+ Collaborative Design - Workhshops, Design Sprints
+ Accessibility & Inclusive Design
+ Bridging Product Marketing and Product Experience